(Note: Directions below only work if the employee's work email in TriNet matches their email in TriNet Expense.)Ģ. To resolve, the user must successfully SSO from TriNet to TriNet Expense by following the directions below: No Payroll Configuration Found for this User means the user's expense account is not integrated with payroll. When an Owner, Admin or Bookkeeper exports a report to Payroll, and receives the error message "No Payroll Configuration Found for this User" this is due to the user's payroll integration not auto-activating. No Payroll Configuration Found for this User This error only pertains to the person who is submitting the reports to Payroll, it is not due to the owner of the expense report that is being submitted to Payroll. If they do not have the Payroll Entry role in TriNet, then they will receive the TriNet Security Error. In order for a person to submit reports to Payroll for their company they must be either a Company Owner, Admin or Bookkeeper in TriNet Expense and have the Payroll Entry role assigned to their account in TriNet. When an Owner, Admin or Bookkeeper exports a report to Payroll, and receives the error message "TriNet Security Error" this is due the role assignment in TriNet. Once this is corrected the reports can be resubmitted to Payroll. Re-select the Payroll codes for all categories and subcategories Go to Settings > Company Settings > Categoriesģ. Directions can only be performed by a Company Owner or Admin.Ģ. The Payroll Codes need to be updated by following directions below.The Payroll Codes for the Categories in TriNet Expense have yet to be setup.When an Owner, Admin or Bookkeeper exports a report to Payroll, and receives the error message "Invalid/Inactive Earn Code" this is due to the payroll codes in TriNet Expense. Below is a list error messages that can occur when expense reports are submitted to Payroll.
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